At storvia, we strive to ensure your complete satisfaction with every purchase. Refunds are available for eligible items within 14 days of the purchase date. To qualify for a refund, items must be in their original condition, unworn, and with tags attached.
To initiate a refund, please contact our customer service team with your order details and the reason for the return. Once your return is approved, you will receive instructions on how to proceed with the return process.
Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
Refunds will be processed within 7-10 business days after we receive the returned items and verify their condition. You will be notified via email once the refund has been issued to the original payment method.
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. Your satisfaction is our top priority, and we are here to assist you every step of the way.
Contact us
Tel: +1 9293930199
Email:admin@storvia.top
Address:90 Drymen Road, Glasgow, G61 2SY, UK