Q:How long does it take to process my order?
A:We usually process orders within 1-2 working days after purchase. Once your order is processed, you will receive a confirmation email with your tracking number.
Q:What is the estimated delivery time for my order?
A:Your order is expected to be delivered 10-15 working days after the shipping date. Please note that the actual delivery time may vary depending on your location and customs clearance procedures.
Q:What size do you have for your shoes?
A:We offer a variety of shoe sizes to meet the needs of different customers. Some styles come in larger or smaller sizes to choose from.
Q:If I am not satisfied, can I return it?
A:Please refer to our return policy for specific details. When returning goods. Please ensure that the item is not in use and is in its original packaging to qualify for a refund.
Q:How to determine the correct size for my shoes?
A:To help you choose the correct size, we provide size charts on each product page. In addition, you can also contact us, and the customer support team will guide you in choosing the appropriate size.
Q:Do you offer bulk discounts for large orders?
A:Yes, we offer bulk discounts for large orders. Please contact our customer support team to understand your specific requirements and they will assist you in obtaining a personalized quote.
If you have any other questions or concerns that have not been resolved here, please feel free to contact our customer support team for further assistance.
Contact us
Tel: +1 9293930199
Email:admin@storvia.top
Address:90 Drymen Road, Glasgow, G61 2SY, UK